We will try to set up your booth on the 1st day of load in but due to various factors, that always isn’t possible. While it is our mission to have you set up and ready to go as soon as possible, we can only guarantee that it will be set up 12 hours before show start.
You must file an “Exhibitor Appointed Contractor”(EAC) form with the show (Sometimes called “Non-Official Contractor form). This form tells the show that you are designating Xibits as your install/dismantle contractor. Once you send a copy of the completed EAC form to the show and us, we can apply for a Certificate of Insurance which the show will require from us. This process can take 7-10 days and must be done before the show deadlines.
Yes, but in many cases, our technicians cannot install the lights. Electrical labor is not included in the quote and must be ordered separately.
this is determined on a show to show basis and also depends on when the booth is ordered. It is our preference to ship to the advanced warehouse whenever possible but it is not always possible.
We will need files at a minimum of 10 working days before the show. After that, there may be rush charges and we cannot guarantee delivery.
We need the order 30 days before show start. After that, a 20% rush charge will apply. With less than 7 days until show start, if we have availability, there is a 30% rush charge.
No, we can only install graphics made for our systems. Our system is proprietary and only our graphics are made to spec for our booths.
Yes, you own the graphics and we would be happy to store them for you. Just let your representative know that you would like them kept. Otherwise, provide your rep with your shipping account info (UPS/FED EX) and we can have them
shipped back to you after the show.
Yes, we can customize. The Display designs as shown on the site are at a discounted rate. We can customize but there is an up charge.
We provide excellent quality and service. In cities where we do not stock inventory, we fly out a supervisor to ensure that you have the best experience possible. Our added shipping and travel expenses incur additional costs close to the amounts listed below.
San Diego, Reno, Tampa: $450
Dallas, Houston: $2800
Denver, Salt Lake City: $2800
Washington DC, Baltimore, Philadelphia: $2800
Boston, New York; $3800